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Marketing strategy services

Most founders find the problem before we do.

Marketing strategy services for Shopify brands doing $1M to $5M. We put a number on what you already suspect, then a 90-day order to fix it.

Start with the free audit. We work from the outside, send back what we find, and tell you whether 21 days of this is worth buying.

What you walk out with
yours to keep
01Numbers reconciled
0290-day build order
03Measurement agreement
04Ninety minutes, recorded
21 days$2,500
On this page
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01The theory

You have a theory already

Email feels light. The Meta number in Ads Manager has never matched the one in Shopify, and at some point you stopped asking why. Somebody told you to fix your SEO eight months ago and it is still on the list, under the things that are not on fire.

The theory is usually right. What is missing is the size of it and the order to fix it in, and that is the part we can take off you.

And some agreement about how long each piece gets before anyone is allowed to call it a failure.

02The diagnosis

What we usually find

We have opened enough Shopify and Klaviyo accounts to know roughly where the money is sitting before we log into yours.

01
Email is doing about half the work it should

It tends to sit around 15 percent of revenue on the stores we open. With the flows built, brands at your size usually land between 28 and 32 percent. That gap is rarely a campaign problem. It is the six flows nobody got around to building, plus a welcome series that has been three emails from 2022 for as long as anyone can remember.

02
Meta reads better in Ads Manager than in Shopify

Usually by 30 to 40 percent. This is the single most common thing we find, and it is nobody's fault. The cause is the attribution window, meaning the number of days after somebody sees an ad that Meta still takes credit for the sale. Shopify counts the order the day it happens. Once you know the real number, the spend decisions get considerably easier.

03
Your repeat rate has not moved in a year

Acquisition gets the attention because it has a dashboard. Retention rarely does, which is why the segment holding your best repeat customers has usually not been opened since the day somebody made it.

04
And then there is the quiet pile
·300 SKUs still carrying the manufacturer's product copy
·A weekly report that eats half a Friday
·The four questions that account for most of your support inbox
·Creative variants that stall because nobody has time to make the fifth one

None of it is strategy. All of it is hours, and hours are the thing you have the least of.

You have everything you need to check most of this yourself in an afternoon. The audit is us doing it for you instead. It is free, it comes back in two business days, and there is no pitch attached to it.

03AI, specifically

Where AI fits

Three questions get folded into one on most calls, and they have separate answers.

What comes off your desk

That quiet pile is the honest answer. Product copy at SKU scale, report assembly, the repeat questions in the inbox, creative variants that stall because nobody has time to make the fifth one. Clean input, checkable output, a person still doing it by hand.

We count those tasks, put hours a week against each one, price the hours at what your time costs, and rank them by what they pay back. The first build funds the second.

Where the budget goes to die
01Volume content plays do not produce revenue at your authority level
02Autonomous ad buying does not work at your spend
03Brand voice generated from nothing reads like it was generated from nothing

The automations that hold up are narrow ones. Yoyo's Hotdog captures and answers catering requests while the store is closed, and nobody there is doing anything differently. The requests stopped falling on the floor. That is the whole win, and it is a good example of the size these usually are.

Whether customers find you there

Some of them already do. Assistants build answers out of sources, and some of those sources are pages that already rank. Others are places Google never sent you traffic from at all, meaning Reddit threads, comparison roundups, retailer listings, and review sites.

When somebody asks an assistant for a recommendation in your category, your brand is either in that source set or it is absent. No report in Shopify tells you which. So we go and look. You get a count of how often you are named, a list of the domains cited in your place, and what those pages have in common.

The honest caveat

For most brands at your size, traffic arriving from assistants is small today. It is also growing, and almost nobody is measuring it. We set the baseline now so you know the month it stops being small, rather than working it out later from a revenue dip.

What you are paying a human rate for

We use AI in research, diagnostics, and first drafts. A person owns every output that reaches you and signs off before anything ships.

04Deliverables

What you end up with

Four things, in your Drive, yours to keep.

01Your numbers, reconciled

Baselines pulled from Shopify, Klaviyo, Meta, GA4, and Search Console, made to agree with each other. One set of figures that survives a conversation with your bookkeeper, including the AI visibility baseline nobody has ever run for you.

02A 90-day build order with a dollar figure on every line

What gets built, in what order, what it costs to build, and what it returns. Tracking before spend increases. Flows before campaigns. The order is the strategy, and a list of tactics without one is a wish list.

The plan runs 90 days because month seven of a plan written today is fiction. Your CAC will have moved and a competitor will have done something. We rebuild the sequence at day 90 against numbers that exist by then.
03A written agreement about how this gets judged

Which numbers we are judged on, at which checkpoint, and which ones we are agreeing to ignore in the meantime. It is the next section, because it is the part that matters most.

04Ninety minutes with us, recorded

Walking the plan with whoever on your side needs to hear it. You leave able to run it without us, which is the point.

05The part that matters

How this gets judged

Before any work starts, we write down which numbers we are being judged on, at which checkpoint, and which numbers we are agreeing to ignore in the meantime. Both sides sign it.

The checkpoints
signed before work starts
30 days
Email, existing list
90 days
Email, from scratch
6 weeks
Paid restructuring
9 months
SEO

Some of those windows run well past the 90-day plan, and that is deliberate. SEO judged at day 60 always looks like a failure, which is how good SEO programs get cancelled at month two. Paid judged in week one is noise.

Most marketing does not fail because the work was wrong. It fails because somebody checked the wrong number on the wrong day and pulled the plug. If you have been burned by an agency before, there is a reasonable chance this is what happened, in one direction or the other.

06The process

The 21 days

Days 1 to 3
Access, a discovery call, and a look at what you have already tried
Days 4 to 10
Your numbers reconciled, the channel picture, the AI baseline, and the hours audit
Days 11 to 17
The 90-day order and what each line costs
Days 18 to 21
The measurement agreement and the working session

Twenty-one days from kickoff, as a fixed date rather than a range

07Pricing

What it costs

On its own
$2,500
fixed scope, 21 days

Every file is yours at the end. Run it in-house, hand it to a different agency, or come back to us.

Inside a retainer
Included
no extra cost

Every Sidekicks retainer opens with the same 21 days, because we will not spend your budget against numbers we have not verified.

If you start a retainer with us inside 60 days, the full $2,500 comes off your first month. We sell the plan and let you walk out with it because we would rather you have a good plan than a bad relationship with us.

See what a month looks like
08Scope guards

When this is the wrong purchase

01If the product does not sell at the price you set, no build order changes that. We tell you inside the first week instead of at the end of a retainer.
02If nobody senior is making decisions week to week, you want a fractional CMO rather than a plan. Strategy answers what you should do. A fractional CMO answers what you should do now, every week, for a year. This ends. That seat does not.
03If you want somebody to build the automations, that is scoped separately. The plan tells you what to build, what it costs, and what it returns. Building it is its own conversation.
09Proof

A year of this, in one restaurant

Yoyo's Hotdog is a Houston restaurant rather than a Shopify brand, and it is the engagement we have written permission to talk about in numbers.

Up 229%
Sales, Washington Ave
first 12 months
Up 15%
Ticket average
first 12 months
Up 300%
Returning customers
first 12 months
0 to 38,000
Loyalty members
first 12 months

Same store, first year, no new locations counted in it. Six things got built in a set order, and the order was the part that mattered. The loyalty program had to exist before the social work had anywhere to send people.

01Brand system
02Social content
03Website
04Loyalty program
05In-store events
06SEO
Read the case study
10Before you ask

Questions

01
What do I need to give you access to?

Shopify, Klaviyo, Meta Business Manager, GA4, and Google Search Console, at full access. We work inside your accounts the way an in-house marketer would, and read-only limits what we are able to fix. Everything stays in your accounts under your name, and you remove our access whenever you want.

02
Who does the work?

Jimmy runs the strategy engagement start to finish. Jeremy runs the relationship. Specialists get pulled in by channel, and you will know their names before they touch anything.

03
What if I do not want a retainer afterward?

Then you have a plan, a cost model, and the files. That is the whole product and it was priced as the whole product. Plenty of founders run it themselves and that is a fine outcome.

04
How is this different from the free audit?

The audit is outside-in. We look at what is publicly visible and send you what we find, with no access needed. This goes inside the accounts and works from your real numbers.

05
Is $2,500 the total?

Yes, that is the total. No discovery fee, no tooling charge, no revision package. If the scope changes, we tell you before the work happens rather than after.

Two business days, no pitch attached

Start with the audit

We look from the outside and send back what we find. If what is there is worth 21 days, we will tell you, and if it is not, we will tell you that too.

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